On-Site Service

Essential Support for Advanced Elemental Analysis

Overview

Inductively Coupled Plasma Mass Spectrometry (ICP-MS) enables ultra-trace elemental detection for sectors like environmental monitoring, pharmaceuticals, food safety, and high-tech manufacturing. To maintain peak performance and data quality, expert onsite service is crucial for this sophisticated technology.

Why Onsite Service Matters

Uptime & Precision: Regular expert maintenance prevents breakdowns and ensures reliable, accurate results.
Cost Savings: Onsite visits avoid transport risks and reduce downtime, keeping lab operations efficient.

Scope of Service

Preventive maintenance: cleaning, part replacement, diagnostics
Performance checks & calibrations with certified standards
Software/firmware updates and integration
Rapid repairs using original components
Application support, method optimization, and staff training

The Expert Advantage

Technicians are manufacturer-certified and experienced on all Legacy Thermo Q-ICP-MS
Service contracts available to suite your budget from Preventative Maintenance to Fully Comprehensive Coverage with emergency support available upon request
Only genuine parts used, protecting warranties and performance

What to Expect During a Visit

Review of instrument history and concerns
Thorough inspection of all critical components
Preventive maintenance and troubleshooting
Calibration and performance verification
Onsite training and a full-service report

Choosing the Right Provider

Ensure certification, comprehensive coverage, fast response, and strong references
Look for value-added offerings like advanced training and consulting

Looking Forward

Future trends include remote diagnostics, cloud monitoring, and predictive maintenance, all aimed at maximizing uptime and analytical quality.

Conclusion

Professional ICP-MS onsite service secures your lab’s productivity, data reliability, and compliance, safeguarding your investment and advancing your scientific goals.